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Focus on customer problems and outcomes, not features.
Informed product decisions are based on a variety of data points. NomNom helps you access customer feedback from multiple channels. Segment it, quantify it and build useful reports to understand and monitor recurring customer issues, feature requests, and ideas. All without messy spreadsheets.
Customer feedback can help you identify problems but you have to dig deeper to fully understand them.
With NomNom, you can record your hypothesis, collect evidence and build strong research projects to learn from customers faster and get better insights.
Improve collaboration and increase team motivation.
To move the product forward you need the support of multiple teams. Get your stakeholders on board and help them get closer to customers with access to the context they need to make better decisions based on a deep customer understanding.
We knew we were gathering a lot of valuable feedback, but we didn't have a way to quickly identify trends. NomNom has been a great partner in being able to help us put our data together, make sense of it, as well as giving me the ability to share that data with the rest of my team.
With NomNom, we're getting more from what we already have, with very little effort. It no longer requires someone reviewing or changing formulas in Spreadsheet. Now that we have a tool we can trust, we know we can always go there, and get the data we need.
We had absolutely tons of data and needed a way to actually filter through it and discover how our customers are experiencing our product. We had a general sense of what people were having a bit of difficulty with, but NomNom really allowed us to quantify all of it.
ZACK PRICEGlobal Success Manager at zkipster
ASHLEY RODAN Automation Engineer at Homepass
BRET SCOFIELDSenior Interaction Designer at Sumo Logic